Run orders, stores, customers,
WhatsApp, calls, delivery, payments,
and daily decisions from one dashboard.
Launch notes
Product
Chimti brings order intake, store operations, customers, WhatsApp, calls, pickup and delivery, payment reconciliation, credits, and daily reports into one operating system.
It is built for owners and teams who need one live place to see what is moving, what is delayed, where demand is coming from, and what needs attention next.
Counter, WhatsApp, website, app, partner, and API orders land in one operating inbox before they move to billing, tagging, and fulfilment.
Counter orders
WhatsApp orders
Website app API
Single intake queue
No duplicate work
Track every garment or article with tag, stain, service, rack/location, workflow status, and order history.
Article tags
Stain notes
Rack location
Status history
Scan-ready flow
Create accurate orders, apply service pricing, discounts, payment modes, invoice history, and counter receipt flow from one place.
Service pricing
Discount rules
Receipts
Invoices
Payment status
Connect your own payment gateway for collection tracking, reconciliation, receipts, and GST-ready sales data exports.
Own gateway
Reconciliation
Receipt trail
GST exports
Accountant-ready data
Manage WhatsApp API, customer replies, templates, credits, call records, and callback queues from the same workspace.
WhatsApp API
Shared inbox
Message templates
Callback queues
AI reply assist
Schedule pickup slots, assign riders, track delivery movement, manage handover, and keep customers updated automatically.
Pickup slots
Rider assignment
Delivery status
Customer updates
Handover flow
See live order status, store performance, revenue, delays, area demand, service mix, and daily owner decisions in one view.
Live status
Store performance
Area demand
Service mix
Owner decisions
Daily AI summaries, suggestions, alerts, and predictability help owners understand what happened and what action comes next.
Daily summary
Delay alerts
Business suggestions
Forecast signals
Next actions
External apps, partner systems, and online laundry platforms can send orders into Chimti through APIs instead of manual re-entry.
Partner orders
Website orders
App orders
API sync
Unified operations
Local-language workflows help owners, counter staff, workshop teams, riders, and customer-facing operations work with less friction.
Owner language
Counter teams
Workshop teams
Rider flow
Customer context
WhatsApp, SMS, calls, AI replies, AI summaries, and voice-agent minutes run on prepaid credits or approved trial credits.
WhatsApp credits
SMS and calls
AI replies
AI summaries
Voice minutes
Order and garment tracking
Customer history and preferences
WhatsApp and call follow-ups
Live reports and owner decisions
Solutions
By Business Model
By Business Model
For one outlet that needs clean order intake, billing, garment tracking, customer updates, and daily owner visibility.
By Business Model
Central command for multiple outlets, store-level pricing, live order status, payments, and performance visibility.
By Business Model
Wash, dry, press, QC, packing, dispatch, rack movement, and hub handovers stay visible from one workflow.
By Business Model
Slots, rider assignments, handovers, callback queues, delayed orders, and customer communication in one place.
By Business Model
Brand rules, client/store hierarchy, roles, approvals, reporting, rollout planning, and workflow consistency.
By Business Model
API order intake, partner channels, marketplace orders, customer communication, and real operations synced together.
By Workflow
By Workflow
Unified order intake, service pricing, GST-ready data, invoices, receipts, payment reconciliation, and order history.
By Workflow
Templates, quick replies, missed calls, callback queues, payment prompts, and prepaid communication credits.
By Workflow
Pickup slots, delivery promises, rider handovers, route load, customer updates, and delayed-order visibility.
By Workflow
Revenue, delays, demand heatmaps, service mix, payments, and AI suggestions for daily owner decisions.
Plans / pre-launch
Trial
Try Chimti on a live store before paid subscription billing begins.
Billing basis
Subscription is planned around active stores or operating units, not a generic user-only model.
Usage
WhatsApp, SMS, calls, AI replies, summaries, and voice-agent minutes use prepaid credits.
Launch
Book a demo to discuss migration, workflows, and early onboarding readiness.
Yes. The pre-launch plan includes a 14-day trial so a laundry business can try Chimti on a live operating unit before paid subscription billing begins.
Subscription pricing is planned per active store or operating unit. If a business does not operate like stores, the unit basis can be mapped during onboarding.
Credits are prepaid usage for WhatsApp, SMS, calls, AI replies, AI summaries, and voice-agent minutes. Subscription and credits are separate.
Yes. Chimti is planned with order intake APIs so external apps, partners, and online laundry platforms can send orders into one operational inbox.
Yes. Chimti should support connecting a client payment gateway for collection tracking and reconciliation workflows.
Chimti should make GST-ready sales and payment data easier to export for accountant and return workflows.
Current launch positioning is 8 local languages for owners, counter teams, workshop staff, and customer-facing flows.
The team maps your operating model, store count, order sources, WhatsApp/call needs, API requirements, and rollout sequence.
Book demo
Tell us what you run today. We will use it to plan a focused walkthrough around your order flow, store model, WhatsApp/calls, delivery, payments, and API needs.
Demo request received
Your details have been saved for the walkthrough. A confirmation email will also be sent to your work email.
